Privacy Policy

Privacy Policy Utsav 360

Your privacy is important to Utsav 360. This privacy policy (“Policy”) applies to all Utsav 360 site (“Site”). This Policy explains how your personal information is collected, used, and disclosed by Utsav 360.Utsav 360 is headquartered at Kathmandu and adheres to all legal matters as regulated by Nepal Government.

Personal Information Collected

We collect information from you in many different ways when you use our Site and Applications. These include personal information you yourself provide on our Site. We may also collect personal information from you as you use our applications. Information collected may include your name and email address, and phone number.

When you visit Utsav 360 website some information may be collected automatically. For example, it is standard that your Web browser automatically sends information to every Web site you visit. This is the same in our case also. The information that we collect may include your computer’s operating system and also data about how you use our site. This information does not identify individual users but is helpful for us to administer the site, to analyze trends, to track users’ journey around the site and to gather other demographic information about our website user base as a whole.


We may automatically collect certain information through the use of using “cookies.” Cookies are small data files that are stored on your hard drive by a Web site. Among other things, the use of cookies helps us to improve our Site and your experience. We use cookies to learn about which areas and features of our website are most popular, to count how many users are accessing our Site, to personalize our web user’s experience, and to remember your choices.

We relate the information we store in the cookies to other personally identifiable information that you may submit while on our site. If you set your browser not to accept cookies or if you decide to reject a cookie, you may not be able to access all features or services that our site provides. However, please be advised that cookies that are provided by our service providers directly are not covered by our privacy statement. We have neither the access nor the control over these types of cookies. Our service providers may use session ID cookies to enable them to collect data to help us provide a better user experience.

Use Of Personal Information We Collect

We use your personal information to provide you with services, to operate and improve our site and Applications, to send you messages, and for other purposes described in this Policy or disclosed to you on our site or in connection with our services. For example, we may use the information we collect from you on our site and Applications:

  • to register for an account with us
  • to respond to comments and questions and provide customer service
  • to apply to become a partner
  • to conduct an aggregated analysis of the performance of our site
  • to personalize and improve your experience on our site and with our Applications
  • to deliver service messages and other services and content you request and to send information related to accounts and services, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages
  • to send you information about new promotions, products, and services offered by Utsav 360 and our selected partners

Sharing Of Personal Information

We may use third parties services’ such as eSewa, and may use other email service providers to send out emails on our behalf when you sign up for our services, we will share the personal information you provide only as necessary for the third party to provide that service. Utsav 360 will co-own data that may include your name, email address, and phone number. We may use aggregate data collected for internal analysis purposes.We do not share your personal information with third parties other than as described above and as follows:

  • with third party vendors, consultants and other service providers (“Service Providers”) who are working on our behalf and need access to your information to carry out their work for us;
  • to (a) comply with laws or respond to lawful requests and legal process, (b) to protect the rights and property of Utsav 360, our agents, members, and others including to enforce our agreements, policies and terms of use, or (c) in the good faith belief that disclosure is needed to respond to an emergency or protect the personal safety of any person; and
  • in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. In any such event, we will provide notice if your data is transferred and becomes subject to a different privacy policy.


The security of your personal information is important to us. Utsav 360 takes reasonable security measures to protect your personal information to prevent loss, misuse, unauthorized access, disclosure, alteration, and destruction. Please be aware, however, that despite our efforts, no security measures are impenetrable.If you use a password on our site, you are responsible for keeping it confidential. Do not share it with any other person. If you believe your password has been misused, please contact us immediately.

Choices About Use Of Your Information

You may “opt-out” of receiving promotional emails from Utsav 360 by following the instructions in those emails. You may also send requests relating to promotional messages and your permission for sharing information with third parties for their marketing purposes by Opt-out requests will not apply to transactional service messages, including messages about your current Utsav 360 account and services.

Updating And Accessing Your Personal Information

If your personal information changes, we invite you to correct or update your information as soon as possible. We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account, request that we no longer use your information to provide you services or delete your personal information, please contact us. You may email us. We will respond to your request to have your personal information deleted within 30 days. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Links To Other Sites:

Our site includes links to other Web site whose privacy practices may differ from those of Utsav 360. If you submit personal information to any of those site, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.


We post customer testimonials on our web site which may contain personally identifiable information. We do obtain the customer’s consent via email prior to posting the testimonial to post their name along with their testimonial. If you wish to request that your testimonial be removed you may do so by emailing us.

Public Forums

Our Web site may offer publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Social Media Features

Our Web site includes Social Media Features, such as the Facebook Like button. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Changes To This Policy

Utsav 360 may change this Policy from time to time. It is upto the site users to read any changes to our policy. We may notify of policy changes to you by email that is specified in your account. We encourage you to review this Policy whenever you visit our Site or use our Applications to understand how your personal information is used.

Questions About This Policy If you have any questions about this Policy, please do not hesitate to contact us at [email protected]